Privacy Policy for Hotel Booking
This Privacy Policy outlines how we collect, use, and protect your personal information when you make hotel bookings through our services. We are committed to safeguarding your privacy and ensuring the security of your data. Please read this policy carefully to understand how we handle your information.
1. Information We Collect:
Personal Information: When you book a hotel through our services, we may collect personal information, including your name, contact details, payment information, and any special requests or requirements you provide.
Booking Information: We collect details related to your hotel booking, including check-in and check-out dates, room preferences, and any additional services you request.
Communication Data: We may record your communication with us, including emails, chat messages, and phone conversations.
Device and Usage Information: We may gather data about the device you use to access our services and how you interact with them, including IP addresses, browser type, and operating system.
2. How We Use Your Information:
We use your personal information for the following purposes:
Booking Services: To process your hotel reservations, including sending booking confirmations and updates.
Customer Support: To provide assistance and respond to your inquiries or requests.
Marketing: To inform you about special offers, promotions, and relevant services. You can opt out of marketing communications at any time.
Improvement of Services: To enhance our services, personalize your experience, and understand user preferences.
3. Data Sharing:
We may share your information with the following parties:
Hotels: Your booking information is shared with the hotel you have chosen to stay at.
Service Providers: We may engage third-party service providers to assist in offering our services, such as payment processing, customer support, and analytics. These providers have access to your information as necessary to perform their services.
Legal Compliance: We may share your data when required to comply with legal obligations or respond to lawful requests.
4. Data Security:
We employ security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Data Retention:
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to delete your account or have your data removed, please contact us.
6. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can adjust your browser settings to manage or block these technologies.
7. Third-Party Links:
Our services may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their privacy policies when you access these websites.
8. Children's Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on our website.
10. Contact Us:
If you have questions or concerns about this Privacy Policy or your personal information, please contact us using the information provided on our website.
By using our services, you consent to the practices described in this Privacy Policy. Your continued use of our services constitutes acceptance of any revisions to this policy.